"Crypto payment unavailable"
The crypto option is hidden or failing — check your Crypto Pay setup.
Updated: July 24, 2026
If subscribers don't see a crypto option, or it says crypto is unavailable, check these.
Checklist
- Token set? Add your Crypto Pay token in TribeSync's crypto settings.
- Right token? Use a mainnet token from @CryptoBot (not the test bot), and select mainnet.
- USDT price on the plan? The crypto option only appears when the plan has a USDT price.
- Webhook configured? Needed so payments actually grant access — see payment didn't activate.
Related: accept crypto.