Troubleshooting
Fixes for common issues.
The bot joined as a member, not admin
Access and moderation need admin rights — here's how to fix a member-level bot.
Payment went through but access didn't open
Almost always a missing crypto webhook — here's what to check.
Buyers see "temporarily unavailable"
Two reasons new sales pause — and how to reopen them.
The bot won't accept my channel or group
Usually a public-chat issue — make it private and add the bot again.
"Crypto payment unavailable"
The crypto option is hidden or failing — check your Crypto Pay setup.