Import your subscribers from a CSV
Bring an existing subscriber base from another service into a TribeSync plan.
Updated: July 24, 2026
Moving from another service? Import your current members so their access continues without re-purchasing.
File format
A CSV with one row per subscriber:
- telegram_user_id (required) — the person's numeric Telegram id
- expires_at (required) — when their access ends (a date)
- username, first_name (optional)
Steps
- In the panel, open Import and pick the target plan.
- Upload your CSV.
- Review the result — any rows with a bad id or date are reported so you can fix them.
🔧 What happens under the hood
Import creates the subscriber and an active subscription per valid row, so existing invite links and renewals work immediately. It respects your plan's subscriber limit — the current count plus the file must fit under the cap — and requires the import feature on your plan.
⚠️ Watch out
Use real numeric Telegram ids, not @usernames. Rows with an invalid id or unparseable date are skipped and listed in the result.
Related: subscriber limits.