How subscribers buy and join
The buyer's journey from opening your bot to landing in the chat, plus the bot's commands for subscribers.
Updated: October 22, 2026
Here's what a subscriber sees after you share your bot link.
The journey
- They open your bot and tap Start (or send
/buy). - They see your welcome (if set) and the plan menu.
- They pick a plan, then a payment method: crypto or Stars.
- They pay right inside Telegram.
- The bot sends a personal invite link. They tap it and the bot approves the join by itself, no waiting for you.
Bot commands for subscribers
Your bot's command menu gives subscribers:
- /start, “Choose a subscription”: the welcome and the plan menu.
- /buy, “Buy or renew a subscription”: the same menu, handy for renewing.
- /status, “My subscription”: all of the person's subscriptions in this bot with their dates. A one-off subscription has a “Renew” button next to it; an auto-renewing one shows how to cancel auto-renewal.
- /paysupport, “Question about a payment”: the bot asks them to describe the question in one message and forwards it to you. You can reply with the “Reply to the subscriber” button.
- /terms, “Subscription terms”: who the seller is, how access is granted and removed, how to cancel auto-renewal.
Telegram requires /paysupport and /terms from bots that accept Stars, so every bot has them.
ℹ️ Good to know
If sales are paused, the buyer sees “temporarily unavailable” instead of the menu. This happens when your TribeSync plan is inactive or the subscriber cap is reached. The cap only limits new subscribers: renewals go through.