Your bot and changing subscriptions: important rules

Two rules worth understanding before you start — they save you from the most common problems.

Connect a fresh bot, not an existing one

For TribeSync, create a brand-new bot in @BotFather and add it to your channel or group through TribeSync. Don't connect a bot that's already used somewhere else.

Why it matters: each Telegram bot can have only one webhook — the address where its events are delivered. When you connect it, TribeSync points that webhook at itself. If the bot already runs on another service (or your own script), one of two things happens:

• we take over the webhook — and the bot's old integration breaks;
• or, later, if the bot is repointed to another service — TribeSync stops working.

A fresh bot, added to the chat through us, avoids this conflict entirely.

A subscription's terms can't be edited — and why

For a subscription you create, you can change the name and the reminder texts. But the price, duration and type (one-off or auto-renewing) cannot be changed.

This is deliberate: changing terms on the fly would hurt people who already paid on the old terms, and could break active payments and Telegram auto-renewals. So the terms are locked in at creation.

Need different terms? Create a new subscription with the price and duration you want.

What happens to subscribers if you delete a subscription

Deletion is "soft" — the subscription stops being offered, but everything stays tidy:

• Current subscribers keep access until the end of their paid period — we never remove anyone early.
• The deleted subscription disappears from what new buyers are offered (it's gone from the bot's menu).
• When a subscriber's term ends, they get the expiry message. Tapping "Subscribe again" shows them the current list of subscriptions, not the deleted one.
• The deleted subscription's data is kept — for history and analytics.

Next: connect your bot to TribeSync · how to create a subscription.